Degradation with AWS us-east-2 region

Incident Report for Hasura

Postmortem

We’ve updated the incident to indicate that there was no impact on GraphQL API of our customers. The issue was with our monitoring systems, which had an intermittent issue with healthcheck services. This resulted in low uptime alarms being triggered on our systems. We’ve identified the issues and remediation is in progress.

Posted Aug 29, 2024 - 18:00 UTC

Resolved

This incident has been resolved.

Posted Aug 29, 2024 - 01:29 UTC

Update

We are continuing to monitor for any further issues.

Posted Aug 29, 2024 - 01:23 UTC

Monitoring

We're monitoring the uptime in the region. Everything seems to be back to normal.

Posted Aug 29, 2024 - 01:23 UTC

Investigating

We are investigating service degradation in AWS us-east-2 region. Health checks are failing for some project.s

Posted Aug 29, 2024 - 01:07 UTC

This incident affected: Hasura Cloud AWS Regions (AWS: Ohio (us-east-2)).