Hasura Status

All Systems Operational

Hasura Cloud Dashboard and APIs Operational

Hasura Cloud Regions Operational

Hasura Cloud: N. Virginia (us-east-1) Operational

Hasura Cloud: Ohio (us-east-2) Operational

Hasura Cloud: N. California (us-west-1) Operational

Hasura Cloud: Oregon (us-west-2) Operational

Hasura Cloud: Central (ca-central-1) Operational

Hasura Cloud: Singapore (ap-southeast-1) Operational

Hasura Cloud: Sydney (ap-southeast-2) Operational

Hasura Cloud: Tokyo (ap-northeast-1) Operational

Hasura Cloud: Mumbai (ap-south-1) Operational

Hasura Cloud: Frankfurt (eu-central-1) Operational

Hasura Cloud: London (eu-west-2) Operational

Hasura Cloud: Free tier Operational

Hasura Cloud: Ireland (eu-west-1) Operational

Metrics & Reporting Operational

Metrics & Reporting: N. Virginia (us-east-1) Operational

Metrics & Reporting: Ohio (us-east-2) Operational

Metrics & Reporting: N. California (us-west-1) Operational

Metrics & Reporting: Oregon (us-west-2) Operational

Metrics & Reporting: Central (ca-central-1) Operational

Metrics & Reporting: Singapore (ap-southeast-1) Operational

Metrics & Reporting: Sydney (ap-southeast-2) Operational

Metrics & Reporting: Tokyo (ap-northeast-1) Operational

Metrics & Reporting: Mumbai (ap-south-1) Operational

Metrics & Reporting: Frankfurt (eu-central-1) Operational

Metrics & Reporting: London (eu-west-2) Operational

Metrics & Reporting: Ireland (eu-west-1) Operational

Hasura Console Operational

Hasura EE Operational

Self hosted EE - Monitoring Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 19, 2022

No incidents reported today.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

Ongoing incident with ticketing system

Resolved - This incident has been resolved. A mis-configured analytics job duplicated old tickets, which in turn triggered duplicate email updates. If you have received such an email update, please ignore it. No further action is required. No production/infra systems were affected by this.
May 16, 11:49 UTC

Investigating - We have an ongoing incident with our ticketing system where an automation is potentially re-creating and closing old tickets. We're looking into this and will post more updates as they are available.

There are no ongoing/active availability incidents. All projects and the platform are live and operational.
May 16, 09:05 UTC

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

Hasura Pro users: Issues pushing logs

Resolved - Hasura SRE Team detected an issue with our service handling ingestion of logs via logs.pro.hasura.io. This issue occurred during the following window: 17:46 UTC - 18:20 UTC.
May 13, 17:30 UTC

May 12, 2022

Hasura Pro users: Issues pushing logs

Resolved - Hasura SRE Team detected an issue with our service handling ingestion of logs via logs.pro.hasura.io. This issue occurred during the following window: 14:10 UTC - 14:23 UTC. At this time, the team is monitoring the service.
May 12, 14:00 UTC

May 11, 2022

No incidents reported.

May 10, 2022

[Heroku integration] Heroku session invalidation incident

Resolved - The following notice is in regards to Heroku integrations on Hasura Cloud.

Due to a recent security incident at Heroku (Please see https://status.heroku.com/incidents/2413 for further details), per their notice, all relevant account passwords have been reset and sessions have been invalidated. As a side effect, Hasura is currently unable to connect to these integrated Heroku accounts. Please follow the steps below in order to re-authenticate Hasura on Heroku:

1. Head to account connections on your Hasura Cloud dashboard (https://cloud.hasura.io/account-settings/connections)
2. Login to Heroku (you might have to reset password and login)

After these steps are executed, your service will resume operating. Please reach out to Hasura Support (support@hasura.io) for any further queries. Thank you.
May 10, 11:34 UTC

May 9, 2022

Hasura Pro users: Issues pushing logs

Resolved - This incident has been resolved.
May 9, 18:36 UTC

Monitoring - Hasura SRE Team is currently monitoring our cluster for any further performance issues. Cluster and service performance stabilized at 15:12 UTC.
May 9, 16:25 UTC

Investigating - Hasura SRE Team is investigating an issue where Pro users would see an error indicating that there is a failure in pushing logs to the Lux server. This issue started at approximately 14:37 UTC.
May 9, 15:13 UTC

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

GitHub deployments & Region Migrations are impacted

Postmortem - Read details
May 9, 20:22 UTC

Resolved - This incident have been resolved.
May 5, 23:53 UTC

Monitoring - A fix has been implemented and we are continuing to monitor our services.
May 5, 23:22 UTC

Investigating - GitHub deployments (via GitHub integrations) as well as region migrations are currently impacted. Hasura SRE team is currently investigating.
May 5, 20:41 UTC