All Systems Operational
Hasura Cloud Dashboard and APIs ? Operational
Hasura Cloud Regions ? Operational
Hasura Cloud: N. Virginia (us-east-1) Operational
Hasura Cloud: Ohio (us-east-2) Operational
Hasura Cloud: N. California (us-west-1) Operational
Hasura Cloud: Oregon (us-west-2) Operational
Hasura Cloud: Central (ca-central-1) Operational
Hasura Cloud: Singapore (ap-southeast-1) Operational
Hasura Cloud: Sydney (ap-southeast-2) Operational
Hasura Cloud: Tokyo (ap-northeast-1) Operational
Hasura Cloud: Mumbai (ap-south-1) Operational
Hasura Cloud: Frankfurt (eu-central-1) Operational
Hasura Cloud: London (eu-west-2) Operational
Hasura Cloud: Free tier Operational
Hasura Cloud: Ireland (eu-west-1) Operational
Metrics & Reporting Operational
Metrics & Reporting: N. Virginia (us-east-1) Operational
Metrics & Reporting: Ohio (us-east-2) Operational
Metrics & Reporting: N. California (us-west-1) Operational
Metrics & Reporting: Oregon (us-west-2) Operational
Metrics & Reporting: Central (ca-central-1) Operational
Metrics & Reporting: Singapore (ap-southeast-1) Operational
Metrics & Reporting: Sydney (ap-southeast-2) Operational
Metrics & Reporting: Tokyo (ap-northeast-1) Operational
Metrics & Reporting: Mumbai (ap-south-1) Operational
Metrics & Reporting: Frankfurt (eu-central-1) Operational
Metrics & Reporting: London (eu-west-2) Operational
Metrics & Reporting: Ireland (eu-west-1) Operational
Hasura Console ? Operational
Hasura EE Operational
Self hosted EE - Monitoring ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 19, 2022

No incidents reported today.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022
Resolved - This incident has been resolved. A mis-configured analytics job duplicated old tickets, which in turn triggered duplicate email updates. If you have received such an email update, please ignore it. No further action is required. No production/infra systems were affected by this.
May 16, 11:49 UTC
Investigating - We have an ongoing incident with our ticketing system where an automation is potentially re-creating and closing old tickets. We're looking into this and will post more updates as they are available.

There are no ongoing/active availability incidents. All projects and the platform are live and operational.

May 16, 09:05 UTC
May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022
Resolved - Hasura SRE Team detected an issue with our service handling ingestion of logs via logs.pro.hasura.io. This issue occurred during the following window: 17:46 UTC - 18:20 UTC.
May 13, 17:30 UTC
May 12, 2022
Resolved - Hasura SRE Team detected an issue with our service handling ingestion of logs via logs.pro.hasura.io. This issue occurred during the following window: 14:10 UTC - 14:23 UTC. At this time, the team is monitoring the service.
May 12, 14:00 UTC
May 11, 2022

No incidents reported.

May 10, 2022
Resolved - The following notice is in regards to Heroku integrations on Hasura Cloud.

Due to a recent security incident at Heroku (Please see https://status.heroku.com/incidents/2413 for further details), per their notice, all relevant account passwords have been reset and sessions have been invalidated. As a side effect, Hasura is currently unable to connect to these integrated Heroku accounts. Please follow the steps below in order to re-authenticate Hasura on Heroku:

1. Head to account connections on your Hasura Cloud dashboard (https://cloud.hasura.io/account-settings/connections)
2. Login to Heroku (you might have to reset password and login)

After these steps are executed, your service will resume operating. Please reach out to Hasura Support (support@hasura.io) for any further queries. Thank you.

May 10, 11:34 UTC
May 9, 2022
Resolved - This incident has been resolved.
May 9, 18:36 UTC
Monitoring - Hasura SRE Team is currently monitoring our cluster for any further performance issues. Cluster and service performance stabilized at 15:12 UTC.
May 9, 16:25 UTC
Investigating - Hasura SRE Team is investigating an issue where Pro users would see an error indicating that there is a failure in pushing logs to the Lux server. This issue started at approximately 14:37 UTC.
May 9, 15:13 UTC
May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022
Postmortem - Read details
May 9, 20:22 UTC
Resolved - This incident have been resolved.
May 5, 23:53 UTC
Monitoring - A fix has been implemented and we are continuing to monitor our services.
May 5, 23:22 UTC
Investigating - GitHub deployments (via GitHub integrations) as well as region migrations are currently impacted. Hasura SRE team is currently investigating.
May 5, 20:41 UTC