AWS: EU-Central-1 : Unscheduled Database Maintenance

Incident Report for Hasura

Resolved

Projects running in AWS eu-central-1 region experienced an incident that had an impact window of 13:09 UTC and 13:30 UTC. During this time, high latency and elevated error rates affecting the /metadata APIs, along with failures for cron/scheduled triggers and inaccessibility to the console were encountered. Note that availability of graphql operations was not impacted.

We apologize for any inconvenience caused by this disruption. Our team is actively monitoring the situation to ensure stable performance going forward. If you have any questions or concerns, please reach out to our support team.

Posted Apr 30, 2024 - 14:53 UTC

This incident affected: Hasura Cloud AWS Regions (AWS: Frankfurt (eu-central-1)).