increased latency for metrics and reporting in London(eu-west-2)

Incident Report for Hasura

Resolved

we can confirm the applied fix is working.
we will keep monitoring the systems and update in case of any issue.

Posted Jan 20, 2021 - 19:54 UTC

Monitoring

we have fixed the underlying issue and we are actively monitoring it.

Posted Jan 20, 2021 - 19:36 UTC

Identified

we have identified the possible cause and we are in process of implementing the fix. we should have the next update in 30mins.

Posted Jan 20, 2021 - 19:00 UTC

Investigating

we are currently investigating the latency issue with our metrics and reporting system in eu-west-2(london) region.

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Posted Jan 20, 2021 - 12:25 UTC